FTP Access¶
Upload and manage files on webhosting using FTP.
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File Upload
HTML, CSS, PHP, images to httpdocs folder.
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File Management
Moving, copying, deleting, creating folders.
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Backup
Download entire website or restore from backup.
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FTPS Encryption
Secure data transfer using TLS.
Connection protocols¶
| Protocol | Security | Recommendation |
|---|---|---|
| FTPS | Encrypted (TLS) | Recommended |
| FTP | Unencrypted | Testing only |
| SFTP | Not supported | Use FTPS |
Security
Classic FTP transfers passwords and data in plain text. Always use FTPS!
Setting up FTP Account¶
Log in to the portal¶
Open the portal and select your domain.
Open FTP section¶
In the menu, click on FTP.
Create an FTP account¶
Click Add an FTP Account and fill in:
| Field | Example |
|---|---|
| Account name | ftpmydomain |
| Home Directory | /httpdocs |
| Password | strong password |
Home Directory
You can restrict access to a specific folder only for better security.
Connecting via an FTP client¶
FTP without encryption (not recommended)¶
| Setting | Value |
|---|---|
| Protocol | FTP |
| Encryption | No encryption |
| Server | website.tuke.sk |
| Port | 21 |
| Username | ftpname |
| Password | password |
FTPS with encryption (recommended)¶
| Setting | Value |
|---|---|
| Protocol | FTP |
| Encryption | Explicit TLS/SSL |
| Server | website.tuke.sk |
| Port | 21 |
| Username | ftpname |
| Password | password |
Recommended FTP clients¶
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WinSCP
Recommended for Windows, FTPS support.
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FileZilla
Cross-platform, easy to use.
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Cyberduck
For macOS and Windows.
Common issues¶
Cannot connect
Check server address and port.
Solution: Server: website.tuke.sk, Port: 21
Login error
Incorrect username or password.
Solution: Reset the password in the webhosting portal (website.tuke.sk).
Insufficient permissions
Home Directory is set to wrong folder.
Solution: Check path settings in FTP account.
Connection succeeds but directory listing hangs
A firewall or NAT is blocking passive-mode data ports. Both FTP and FTPS use port 21 only for the control connection, data travels over separate ports.
Solution: Enable passive mode (PASV) in your client and allow outbound connections to high ports in your firewall. Switching from FTP to FTPS will not fix this, both use the same ports.
Security tips¶
Protect Your FTP Access
- Strong password: min. 12 characters, combination of letters, numbers, and symbols
- Always FTPS: protects password and data during transfer
- Separate accounts: create individual account for each user
- Restricted access: set Home Directory only to necessary folders