FTP Access¶
Upload and manage files on webhosting using FTP.
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File Upload
HTML, CSS, PHP, images to httpdocs folder.
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File Management
Moving, copying, deleting, creating folders.
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Backup
Download entire website or restore from backup.
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FTPS Encryption
Secure data transfer using TLS.
What Is FTP Used For?¶
- Web Files
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HTML, CSS, JavaScript, images, PHP applications – all go to httpdocs folder.
- Updates
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Uploading new versions, editing configurations, adding plugins.
- Backups
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Quick download of entire website or restore from backup.
Connection Protocols¶
| Protocol | Security | Recommendation |
|---|---|---|
| FTPS | Encrypted (TLS) | Recommended |
| FTP | Unencrypted | Testing only |
| SFTP | Not supported | – |
Security
Classic FTP transfers passwords and data in plain text. Always use FTPS!
Setting Up FTP Account¶
Log in to the Portal¶
Open the portal and select your domain.
Open FTP Section¶
In the menu, click on FTP.
Create FTP Account¶
Click Add an FTP Account and fill in:
| Field | Example |
|---|---|
| Account name | ftpmydomain |
| Home Directory | /httpdocs |
| Password | strong password |
Home Directory
You can restrict access to a specific folder only for better security.
Connecting via FTP Client¶
FTP Without Encryption (not recommended)¶
| Setting | Value |
|---|---|
| Protocol | FTP |
| Encryption | No encryption |
| Server | website.tuke.sk |
| Port | 21 |
| Username | ftpname |
| Password | password |
FTPS With Encryption (recommended)¶
| Setting | Value |
|---|---|
| Protocol | FTP |
| Encryption | Explicit TLS/SSL |
| Server | website.tuke.sk |
| Port | 21 |
| Username | ftpname |
| Password | password |
Recommended FTP Clients¶
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WinSCP
Recommended for Windows, FTPS support.
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FileZilla
Cross-platform, easy to use.
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Cyberduck
For macOS and Windows.
Common Issues¶
Cannot connect
Check server address and port.
Solution: Server: website.tuke.sk, Port: 21
Login error
Incorrect username or password.
Solution: Reset password in WEBSITE portal.
Insufficient permissions
Home Directory is set to wrong folder.
Solution: Check path settings in FTP account.
Connection fails
Firewall blocking port 21.
Solution: Use FTPS or check firewall settings.
Security Tips¶
Protect Your FTP Access
- Strong password – min. 12 characters, combination of letters, numbers, and symbols
- Always FTPS – protects password and data during transfer
- Separate accounts – create individual account for each user
- Restricted access – set Home Directory only to necessary folders